Franchise Business Consultant


Lenexa, KS


Full Time

City Wide Franchise is currently looking for a high-performing sales and operations leader to join our team in our corporate office. Candidates for the Franchise Business Consultant position will have several years of experience in running a business or held a sales management/leadership position in a larger company. In addition to sales leadership experience, this person will also have experience successfully leading the operations aspect of an organization. 

As a Franchise Business Consultant, you will be responsible for coaching City Wide Franchise Owners to meet their growth and profitability goals by providing them advice on all facets of owning and operating a small to medium sized business. You will accomplish this by assisting them in identifying internal and external resources that will help them reach their personal and business objectives. The ultimate goal of the BPC is to get our locations to the next level. Whether that's helping a new franchise location reach their first goal of being profitable; assisting an established location move from a plateaued $3M in revenue, to $5M; or helping that $5M location reach the main goal of $10M in sales. 

You will also be responsible for identifying best practices from their visits to their assigned franchises, and bringing them back to integrate them into the City Wide proven model for success.  You will help integrate best practices by working with other members of the City Wide Performance Team to continuously improve systems and processes for sales, operations, accounting, and administration.

You will play an integral role in the overall growth of the City Wide Franchise through your work with the franchise locations. City Wide has a very exciting goal of becoming $1B franchise system, and ultimately breaking into the Top 100 franchise brands worldwide. To do so, we need to continue to add exceptional talent to our team.


What You Will Do:

  • Work with Franchisees on the goal of achieving 10 million in sales in 10 years
  • Conduct weekly calls via Skype or Zoom, with the cities currently being coached
  • Work with Franchisees on how to further develop their people to increase productivity
  • Assist Franchisees in how to troubleshoot problems within their organizations
  • Teach every city how to use the City Wide Business Plan and review it with them regularly
  • Work with Franchisees on understanding Financial Statements, and developing yearly budgets to reflect their strategic initiative and goals.
  • Work with Franchisees on how to understand and use Key Success Factors to develop their business
  • Teach all Franchisees how to follow the City Wide Proven Success Model and Ladder to Success
  • Responsible for personally leading the performance groups throughout the country and documenting best practices
  • Continually work with operations and sales departments on improving processes, and procedures with a 30-60-90 day follow up on policy changes
  • Visit each of your designated cities throughout the year
  • Having an in-depth understanding of our entire technology platform is very important to ensure that Franchisees are properly utilizing these tools
  • Completing appropriate documentation following a franchise visit
  • Create training materials for internal coach training
  • Participate in the creation of training materials for all franchises
  • Articulate big picture vision and mission of the company to drive the culture through the organization


What You Will Bring:

  • Bachelor's degree required, Master’s degree preferred
  • Senior management experience overseeing multiple areas of an organization (i.e. Sales, Operations, Accounting, & HR)
  • Preferred experience working for a franchise system
  • Experience in a B2B, service based environment
  • 15+ years of management/leadership and coaching experience
  • Proficient in Microsoft Office, and CRM software
  • Ability to lead, influence, and motivate others


An attractive compensation structure that includes:

  • Six-figured total compensation package comprised of a base salary and bonus structure.
  • 401k with company match
  • Medical, dental, vision
  • Paid Time Off
  • Paid Holidays

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